At Lavo, we know how much privacy matters to you. We want your experience on our site to be enjoyable and risk-free. That’s why we want to reassure you by describing the kind of information we collect and why. Please read the following carefully.

Collection of Personal Data

At Lavo, we collect two kinds of data: personal information and non-personal data. We collect this data when you:

  • Take part in a contest or promotion
  • Request information about our products or services
  • Send us your comments or suggestions
  • Complete a job application form

You can also visit our site without identifying yourself or providing any other information. In order to improve the site, we collect such information as IP addresses, the type of browser used, the computer’s operating system and the average time spent visiting the site or a specific page. However, we do not collect e-mail addresses.

Use of Personal Data Collected

We may use the personal data we collect for a number of purposes, including to:

  • Respond to requests for products, services or information
  • Provide customer service
  • Administer contests, promotions and discount coupons
  • Offer new products and services
  • Assess and improve the effectiveness of our Web site
  • Customize our online and in-store offers according to your preferences

Personal information can include your name, address, phone number, and e-mail address. Non-personal data is the kind that cannot be used to identify you. For example, we might ask you which store you recently visited so that we can better plan future growth.

Disclosure of Information

This information is sent to our site administrators, who may then use them to assess the number of Web users who have visited the various sections of our site; this is done to ensure that the site remains a useful and relevant source of information.

Policy Changes

Lavo reserves the right to change the privacy policy described herein at any time and for any reason whatsoever. Information about any changes we may make to the way we safeguard the confidentiality and security of your personal data will be published in this section of the site. We suggest that you visit this section regularly for updates.


The security of the personal data with which you entrust us is very important to us. To protect your personal data, we employ strict protective measures and security standards. The data is not disclosed to any third party other than the suppliers who process this data on our behalf.

However, although we cannot be held accountable for the theft, illegal use, unauthorized disclosure, loss, alteration or destruction of data by a third party, we take every necessary precaution to keep these unfortunate situations from arising.

Contact Us

Should you have any questions, feel free to contact our Customer Service team at: